Warranty
How long is the Kia warranty?
There are two terms, and both start on your Kia's date of first service. The basic warranty covers 5 years or 60,000 miles. The powertrain warranty runs for 10 years or 100,000 miles.
What does the powertrain warranty cover?
The main parts of the engine, transmission, axles, differentials and propeller shafts. That includes the parts inside them, seals, gaskets and key assemblies.
How long is rust coverage?
5 years or 100,000 miles. It covers perforation from the inside out due to factory defects.
Are parts you install covered?
Yes. They are covered for whichever is longer. That is the rest of your New Vehicle Limited Warranty, or 12 months or 12,000 miles from installation. The battery has its own terms.
Is my EV battery covered if it gets weaker?
Yes. If your battery drops below 70 percent of its original capacity within 10 years or 100,000 miles, Kia covers it. A repair brings it back to at least 70 percent.
What does the EV system warranty include?
The electric motor, high-voltage battery, electric power control unit and on-board charger, for 10 years or 100,000 miles.
Express Service
How long does a routine service take?
Kia Express Service is designed to take 60 minutes or less. That includes an oil and filter change, tire rotation, a battery test and a multipoint inspection.
What is in the multipoint inspection?
It checks your brake pads, tire tread and wear, fluid levels, the cooling system and hoses, and the drive belt. It also checks steering and suspension, the exhaust and underside, the battery and terminals, and the exterior and windshield.
Does Express cover small jobs?
Yes. We replace filters, bulbs, fluids, batteries and wiper blades on an Express visit, with no separate appointment.
Do I get a car wash?
Yes, a wash and vacuum are optional on an Express visit. Tell us at the desk if you would like one.
Oil
What oil does my Kia take?
Kia recommends synthetic oil in all Kia vehicles, and many models require full synthetic. Your oil cap and owner's manual both show which oil to use.
Does my Kia need full synthetic oil?
If your model requires full synthetic, yes, and we put in the grade your engine requires.
Does synthetic last longer?
Generally yes. Full synthetic usually goes longer between changes than conventional oil.
Booking
What are your service hours?
Monday to Friday, 7:00 AM to 6:00 PM, and Saturday, 7:00 AM to 4:00 PM. We are closed on Sunday.
Can I turn up without an appointment?
Yes, you can stop by without one. If you book, we have the parts ready and finish your visit faster.
Do you have a shuttle?
Yes, we have a shuttle driver. Ask when you book so we can plan your ride. Ask about a loaner at the same time, and we will tell you what is free on your date.
Can I spread the cost of a repair?
Yes. Service and parts financing is available, and you apply online.
What we service
Do you service every Kia model?
Yes. We service every Kia model.
Do you sell tires?
Yes. Our parts department sells tires, alongside brakes, filters, batteries, wipers and fluids.
Schedules
How often should my Kia be serviced?
Your owner's manual has two schedules: a normal one, and a severe-usage one for harder driving. The intervals differ by model and year. Send us the VIN and we will look yours up.
Does Kansas driving change the interval?
It can. Kia counts salted roads and very cold weather as severe usage, which means shorter intervals between services.
People also ask
How long is the Kia 10-year warranty?
The powertrain warranty runs 10 years or 100,000 miles. It covers essential components of the engine, transmission, axles, differentials and propeller shafts. The term starts on the date of first service. It applies to the first owner and to anyone who buys the car Certified Pre-Owned.
Does the Kia warranty transfer to a second owner?
The full 10 years or 100,000 miles stays with the first owner and with a Certified Pre-Owned buyer. On any other used Kia, we check the VIN and tell you what coverage remains.
Does my Kia need full synthetic oil?
Kia recommends synthetic oil in all Kia vehicles and requires full synthetic in many models. Your oil cap and owner's manual show which oil yours takes.
How long is a Kia Express Service?
It is designed for 60 minutes or less. It includes oil and filter, tire rotation, a battery test and a complimentary multipoint inspection.
Is the Kia EV battery covered for degradation?
Yes. If the battery drops below 70 percent of its original capacity within 10 years or 100,000 miles, it is covered. A repair brings it back to at least 70 percent.