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Kia vehicles lined up in the service bays with technicians at work.
Kia Service Guide

Kia service in Topeka

You want someone who knows you and your Kia. Book with us in Topeka, and your advisor stays your contact from booking to pickup.

A Kia technician checking a tablet in the driver seat of a car.

Ten years or 100,000 miles on the powertrain when you buy your Kia new

Kia's ten-year powertrain warranty covers essential components of the engine, transmission, axles, differentials and propeller shafts. It runs for 10 years or 100,000 miles from the date of first service. It begins upon the expiration of the 5-year/60,000-mile Basic Limited Warranty.

The full term stays with the original buyer and with Certified Pre-Owned buyers. On any other used Kia, send us the VIN and we will tell you what coverage remains.

What comes with a Kia serviced here?

Ten years of engine and transmission coverage

The powertrain for 10 years or 100,000 miles, and most vehicle components and systems for 5 years or 60,000. The ten years carry over to a Certified Pre-Owned buyer.

The right oil for your Kia

Kia recommends synthetic oil in every model and requires full synthetic in many. We put in the right oil for yours.

Your day back

Kia Express Service is designed for 60 minutes or less. If you would rather not wait, our shuttle driver can take you on your way.

What happens during a service visit at Briggs Kia?

Step 1: Send the VIN

Every model and year has its own schedule. Your VIN, the vehicle identification number, tells us which one is yours.

Step 2: Tell us if it is routine care or a repair

Routine care takes 60 minutes or less. A repair that needs a diagnosis gets its own appointment.

Step 3: Tell us if you are waiting or leaving it

Then we know whether to book you an hour or the whole day.

Step 4: Ask about the shuttle when you book

We have a shuttle driver. Ask about a loaner at the same time and we will confirm what is available on your date.

Step 5: Drop off from 7:00 AM, weekdays or Saturday

Weekdays run until 6:00 PM, and Saturdays until 4:00 PM. On Saturday, our parts counter closes at 2:00 PM.

Step 6: We check the schedule, the warranty and the multipoint inspection

We also tell you whether a repair falls under your basic warranty or your powertrain warranty.

Book the visit

What happens once you send the VIN?

We go through your schedule and your warranty with you, so you know whether the job is covered.

Schedule service
A technician pouring fresh oil into the engine of a Kia in a service bay.

What should you expect on the day?

I want to know…

How long am I going to be waiting?

We give you the expected timing when you book, so you know before you walk in.

  • We let you know how long to plan for beforehand.
  • We tell you whether to wait or leave the car.
  • We call you as soon as anything changes.

We set the timing with you when you book, and we call you the moment anything changes.

Still deciding which warranty your repair falls under?

Send us your VIN, and we will tell you what is still covered on your Kia.

Contact us

What does our service department cover?

The jobHow you get itWhat you get
Oil and filter changeKia Express ServiceA Genuine Kia filter, and we reset the service reminder on your dash.
Tire rotationKia Express ServiceYour tires wear evenly and last longer.
Battery testKia Express ServiceTested while you wait, so you know how your battery is doing.
Multipoint inspectionComplimentary, every visitNine areas checked, from the brakes to the windshield, so you know what to plan for next.
Filters, bulbs, fluids, wipersKia Express ServiceSmall jobs done on the same visit.
Brake replacementBy appointmentWe inspect the brakes first, then replace what needs it.
Engine diagnosticsBy appointmentWe find the cause first, then give you a quote.
Transmission repairBy appointmentWe diagnose it first, then quote the repair.
Wheel alignment and suspensionBy appointmentKeeps your tires wearing evenly.
TiresIn our parts departmentOur parts department sells them, and we fit them on the same visit.
Any KiaWelcome hereEvery Kia gets the same care.
Service and parts financingOnline applicationSpread the cost of a bigger repair.

What should you know before a Kia service visit in Topeka?


1. The ten-year warranty covers the powertrain for the first owner and certified buyers

CoverageTermWhat it means for you
New Vehicle Limited Warranty, the basic term5 years or 60,000 milesYour broadest coverage, bumper to bumper, from day one.
Powertrain (engine and transmission)10 years or 100,000 milesYour powertrain is covered for 10 years or 100,000 miles from the date of first service. That runs alongside the basic warranty and carries on after it.
Who has the full ten years10 years for the original owner or a Certified Pre-Owned buyerBuy Certified Pre-Owned and the full ten years comes with the car. On any other used Kia, we check the VIN and tell you what coverage remains.
What the powertrain warranty coversEngine, transmission, axles, differentials, propeller shaftsIncluding the parts inside them, plus seals, gaskets and key assemblies.
Rust-through5 years or 100,000 milesCovers perforation from the inside out due to factory defects.
Roadside assistance5 years or 60,000 milesHelp at the roadside for 5 years or 60,000 miles, whichever comes first.
EV system10 years or 100,000 milesCovers the motor, the high voltage battery, the power control unit and the on-board charger.

Most repairs in the first five years fall under the basic warranty. The powertrain warranty covers the engine, transmission, axles, differentials and propeller shafts for ten years.

A Certified Pre-Owned Kia keeps the full ten years of powertrain coverage. On any other used Kia, send us the VIN and we will tell you what coverage remains.

A Kia service advisor with a tablet greeting a couple in their car at the service drive.

2. Kia Express Service takes 60 minutes or less

On an Express visitWhat you getWhat it means for you
Time60 minutes or lessShort enough to fit into a working day.
The core serviceOil and filter, tire rotation, battery testThe routine care your Kia needs, with a Genuine Kia oil filter.
Small jobsFilters, bulbs, fluids, batteries, wiper bladesHandled on the same visit, with no separate appointment.
Multipoint inspectionComplimentary, includedIncluded in the same visit at no charge.
The service reminderReset while you are inYour dash reminds you again when the next service is due.
Car wash and vacuumOptionalYours if you would like it. Tell us at the desk.
Who does itFour lube techniciansFour technicians who do oil changes and routine care, and five service technicians for bigger jobs.

The multipoint inspection comes at no charge. It checks your brake pads, tire tread and wear, fluid levels, the cooling system and hoses, and the drive belt. It also checks steering and suspension, the exhaust, the battery and the windshield.

It comes with every visit, and it tells you what to plan for next.

A Kia technician testing the battery under the open hood.

3. Which oil does your Kia take? Synthetic, and full synthetic on many models

On oilThe short answerWhat it means for you
Does Kia recommend synthetic?In all Kia vehiclesEvery model, whichever Kia you drive.
Does any model require it?Many of them doWe put in the grade your engine requires.
Where your grade is listedYour owner's manualThe oil cap shows it too, and we check it for you.
What we put inThe correct oil for your vehicleEvery oil change here comes with a Genuine Kia filter.
Getting the grade rightThe engine sets the oil grade, and we use the one it requiresYour engine gets exactly the oil it was built for.
Time between changesSynthetic usually lasts longer between changes than conventional oilFewer oil changes over the same miles.

On the models that require it, full synthetic is what the engine is built for.

Your oil cap and owner's manual both show the grade. Bring your Kia in and we will tell you which oil it takes.

A Kia technician checking the engine oil under an open hood.

4. How long is a part covered once it is installed?

Parts coverageThe termsWhat it means for you
The termWhichever of two terms is longerYou always get the longer one.
Option oneThe remaining New Vehicle Limited WarrantyOn a newer Kia, the part is covered for as long as that warranty runs.
Option two12 months or 12,000 miles from installationOn an older Kia, the part is covered for 12 months or 12,000 miles from the day we install it.
Who has to install itOur service team, as an authorized Kia dealerA part we install under warranty gets this cover.
One part with its own termsThe batteryWe go through the battery terms with you when we fit one.
Which partsKia Genuine partsBuilt to the original engineering specifications, the same standard your Kia left the factory with.

The coverage is the longer of the two terms. On a two-year-old car under the basic warranty, a part we install is covered as long as that warranty runs.

A Kia Seltos parked in a redwood forest.

5. Why does the VIN tell us more than the mileage?

What you want to knowWhat it isWhat we do
The mileage scheduleIn Kia's online owner's manual, per model and yearWe read it for your exact Kia.
Which schedule fitsNormal, or severe usage for harder drivingThe VIN tells us your engine, and we match the schedule to how you drive.
What is due at your mileageSet by your engineSend the VIN and we look up your engine's own schedule.
What we needThe VINIt tells us the year, model and build in one go.
Kansas drivingKia counts salted roads and very cold weather as severe usageA Topeka winter can mean more frequent service, and we tell you which intervals apply.
What we check while you are hereBrakes, tires, fluids, suspension, batteryIncluded in the multipoint inspection on every visit.

Send the VIN and we will look up your car's own schedule. We will also tell you what the multipoint inspection found that needs watching.

A Kia technician using a tablet beside an open engine bay.

6. How you get to work while we have the car

What you needHow it worksWhat it means for you
ShuttleWe have a shuttle driverA ride to work or home. Tell us when you book and we will plan the run.
LoanerAsk when you bookWe tell you what is free on your date.
Walk-insWelcome without an appointmentBook ahead and we have your parts ready and your visit moves faster.
WaitingCustomer loungeCoffee, drinks, the latest magazines and a newspaper.
Service hours7:00 AM to 6:00 PM weekdays, 7:00 AM to 4:00 PM SaturdayDrop off from 7:00 AM, before the working day starts.
Parts on SaturdayCloses at 2:00 PMBook a Saturday afternoon job ahead and we will have the part ready.
Paying for the workService and parts financing is availableThe online application takes about 60 seconds.

On Saturday, service is open until 4:00 PM and the parts counter until 2:00 PM.

Service opens at 7:00 AM, an hour and a half before the showroom. You can drop off before work.

A Kia service advisor shaking hands with customers in the showroom.

7. On an EV, the battery warranty covers how much capacity is left

CoverageTermWhat it means for you
EV system10 years or 100,000 milesThe motor, the high voltage battery, the power control unit and the on-board charger are all covered.
Battery capacity10 years or 100,000 milesYour battery is covered if its capacity drops below 70 percent of the original.
If it is repairedRestored to at least 70 percentYour battery comes back with at least 70 percent of its original capacity.
What it protectsYour battery capacityCapacity loss below 70% of the original capacity, for 10 years or 100,000 miles.
Routine care on an EVTires, brakes, cabin filter, coolant, softwareThe routine care we do for your EV.
Brakes on an EVOften last longerRegenerative braking does much of the slowing, so your pads last longer. The multipoint inspection checks them too.

Tires, brakes, the cabin filter and coolant still need routine care on an EV. We look after them on every visit.

A charging cable plugged into the charge port of a Kia electric vehicle, photographed close up.

8. Every Kia is welcome in our service lane

What you wantWhat you getWhat it means for you
Any KiaWe service itEvery Kia model is welcome in our service lane.
Everyday workOil, tire rotation, engine diagnostics, transmission repair, brake replacementRoutine care and repairs, under one roof.
TechniciansFactory trained, with regular Kia trainingWe work on your Kia using the latest repair updates from Kia.
TiresSold in our parts departmentInstalled in the same visit.
Parts on the shelfBrakes, filters, batteries, wipers, fluids, collision partsGenuine Kia parts, on hand for your visit.
Bigger jobsFive service techniciansWe find the cause first, then plan the repair with you.

Our technicians attend regular Kia training classes. They also keep up with Kia's technical bulletins, the repair updates Kia sends us.

A Kia Telluride raised on a lift in the service bay, a technician beneath it.

Who will work on it?

WhoHow manyWhat they do on your visit
Service advisorsThreeYour one contact from booking to pickup.
Lube (oil change) techniciansFourYour Kia Express Service: oil and filter, tire rotation, battery test and the multipoint inspection.
Service techniciansFiveThey find what is wrong and do the bigger jobs: brakes, transmissions, alignments and warranty repairs.
Shuttle driverOneGets you to work or home while we have the car, arranged when you book.
Service managerOneRuns the service department and is here if you would like a word about your visit.

Your questions, answered

Warranty

How long is the Kia warranty?

There are two terms, and both start on your Kia's date of first service. The basic warranty covers 5 years or 60,000 miles. The powertrain warranty runs for 10 years or 100,000 miles.

What does the powertrain warranty cover?

The main parts of the engine, transmission, axles, differentials and propeller shafts. That includes the parts inside them, seals, gaskets and key assemblies.

How long is rust coverage?

5 years or 100,000 miles. It covers perforation from the inside out due to factory defects.

Are parts you install covered?

Yes. They are covered for whichever is longer. That is the rest of your New Vehicle Limited Warranty, or 12 months or 12,000 miles from installation. The battery has its own terms.

Is my EV battery covered if it gets weaker?

Yes. If your battery drops below 70 percent of its original capacity within 10 years or 100,000 miles, Kia covers it. A repair brings it back to at least 70 percent.

What does the EV system warranty include?

The electric motor, high-voltage battery, electric power control unit and on-board charger, for 10 years or 100,000 miles.

Express Service

How long does a routine service take?

Kia Express Service is designed to take 60 minutes or less. That includes an oil and filter change, tire rotation, a battery test and a multipoint inspection.

What is in the multipoint inspection?

It checks your brake pads, tire tread and wear, fluid levels, the cooling system and hoses, and the drive belt. It also checks steering and suspension, the exhaust and underside, the battery and terminals, and the exterior and windshield.

Does Express cover small jobs?

Yes. We replace filters, bulbs, fluids, batteries and wiper blades on an Express visit, with no separate appointment.

Do I get a car wash?

Yes, a wash and vacuum are optional on an Express visit. Tell us at the desk if you would like one.

Oil

What oil does my Kia take?

Kia recommends synthetic oil in all Kia vehicles, and many models require full synthetic. Your oil cap and owner's manual both show which oil to use.

Does my Kia need full synthetic oil?

If your model requires full synthetic, yes, and we put in the grade your engine requires.

Does synthetic last longer?

Generally yes. Full synthetic usually goes longer between changes than conventional oil.

Booking

What are your service hours?

Monday to Friday, 7:00 AM to 6:00 PM, and Saturday, 7:00 AM to 4:00 PM. We are closed on Sunday.

Can I turn up without an appointment?

Yes, you can stop by without one. If you book, we have the parts ready and finish your visit faster.

Do you have a shuttle?

Yes, we have a shuttle driver. Ask when you book so we can plan your ride. Ask about a loaner at the same time, and we will tell you what is free on your date.

Can I spread the cost of a repair?

Yes. Service and parts financing is available, and you apply online.

What we service

Do you service every Kia model?

Yes. We service every Kia model.

Do you sell tires?

Yes. Our parts department sells tires, alongside brakes, filters, batteries, wipers and fluids.

Schedules

How often should my Kia be serviced?

Your owner's manual has two schedules: a normal one, and a severe-usage one for harder driving. The intervals differ by model and year. Send us the VIN and we will look yours up.

Does Kansas driving change the interval?

It can. Kia counts salted roads and very cold weather as severe usage, which means shorter intervals between services.

People also ask

How long is the Kia 10-year warranty?

The powertrain warranty runs 10 years or 100,000 miles. It covers essential components of the engine, transmission, axles, differentials and propeller shafts. The term starts on the date of first service. It applies to the first owner and to anyone who buys the car Certified Pre-Owned.

Does the Kia warranty transfer to a second owner?

The full 10 years or 100,000 miles stays with the first owner and with a Certified Pre-Owned buyer. On any other used Kia, we check the VIN and tell you what coverage remains.

Does my Kia need full synthetic oil?

Kia recommends synthetic oil in all Kia vehicles and requires full synthetic in many models. Your oil cap and owner's manual show which oil yours takes.

How long is a Kia Express Service?

It is designed for 60 minutes or less. It includes oil and filter, tire rotation, a battery test and a complimentary multipoint inspection.

Is the Kia EV battery covered for degradation?

Yes. If the battery drops below 70 percent of its original capacity within 10 years or 100,000 miles, it is covered. A repair brings it back to at least 70 percent.

What was it like for people who bought here?

You need the car back on your schedule

Tell us your day when you book, and we will work the visit around it.

Excellent service and Allen in the house helped out really well. Not only did he get the job done but he worked to expedite the service to fit our schedule. Great job service team!

Joe Hishmeh, 5-star Google review, 2024-11-28

You want the same advisor every time

The visit goes better when the person at the desk already knows the car and the history.

I bought a Kia Soul from Briggs Kia a few years ago. My experience with their service department has been outstanding thanks to Vicki Smith, one of their service advisors.

Julie Kastner, 5-star Google review, 2026-03-03

You teach

Teachers start early, and our service lane opens at 7:00 AM.

Briggs Kia was really a blessing today? They provided teachers with free oil change. When I was I'm looking to purchase a vehicle they were very accommodating and kind Knowledgeable, if you're looking to buy a vehicle, definitely go there.Their hearts are in the right place!

Natasha Newman, 5-star Google review, 2026-05-31

Sources & references

We price service work for your own car. Send us the VIN and we will give you a price and tell you what your car is due.

One advisor for your Kia, on South Kansas Avenue

3137 South Kansas Avenue
Topeka, KS 66611

Sales

Mon–Thu
8:30am–7pm
Fri–Sat
8:30am–6pm
Sun
Closed

Service

Mon–Fri
7am–6pm
Sat
7am–4pm
Sun
Closed

Get directions

Book a visit, and your advisor stays your contact from booking to pickup. Schedule service · View offers · Contact us

Written by

Briggs Kia team

Reviewed by

Brad Puff

General Sales Manager · reviewed September 2026

What that means

  • Customer quotes are real Google reviews, each linked to the review.